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Terms of Service

Welcome to Elebles. These Terms of Service apply to your access to and use of https://elebles.com/, our products, and our services. By visiting our website, creating an account, placing an order, or contacting customer service, you agree to these Terms.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, please stop using the website.

Business Information

Store Name: Elebles

Website: https://elebles.com/

Legal Company Name: TowerMap Technology Co., Limited

Business Registration Number: 77978903

Business Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mong Kok, Hong Kong

Customer Service Email: help@elebles.com

1. General Terms

We may update, move, add, remove, or change parts of our website, products, services, and these Terms from time to time. Updates will be posted on this page. Your continued use of the website after updates are posted means you accept the updated Terms.

To use this website or place an order, you must be at least the age of majority in your state or use the website with permission from a parent or legal guardian.

Please also review our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Methods page. These policies form part of the rules that apply to your use of Elebles.

2. Use of Our Website

We grant you a limited, revocable, non-transferable, and non-exclusive right to access and use this website for personal shopping and lawful purposes only.

You may not use this website for commercial resale, unauthorized data collection, copying, scraping, reverse engineering, fraudulent activity, or any purpose that violates applicable law or these Terms.

You agree not to upload, submit, or transmit any content, files, code, or materials that:

Violate any law or regulation
Infringe copyrights, trademarks, privacy rights, or other rights of others
Are false, misleading, defamatory, abusive, obscene, or unlawful
Contain viruses, malware, harmful code, or security risks
Interfere with the security, operation, or normal use of the website

We reserve the right to refuse service, restrict access, cancel orders, suspend accounts, or remove content if we believe a customer has violated these Terms, engaged in fraud, abused promotions, provided false information, or acted in a way that harms our business, website, or customers.

If you create an account, you are responsible for keeping your login information secure. You are responsible for activity that occurs under your account unless caused by our error. Please contact us immediately if you suspect unauthorized account use or a security issue.

3. Customer Information

When you use this website or place an order, you agree to provide accurate, complete, and current information, including your email address, billing address, shipping address, and other information required to process your order.

We may use your contact information to communicate with you about your order, payment, shipping, delivery, returns, refunds, exchanges, account, policy updates, or customer service requests.

We respect your privacy. Please review our Privacy Policy to understand how we collect, use, store, share, and protect personal information.

4. Orders, Errors, and Corrections

You are responsible for reviewing your cart, product selections, size, color, quantity, shipping address, billing information, and order details before submitting payment.

If you notice an error after placing an order, please contact us as soon as possible at help@elebles.com. If the order has not yet been processed or shipped, we will try to help correct the issue. Once an order has been processed or shipped, we may not be able to modify or cancel it.

We work to provide accurate product information, pricing, promotions, availability, shipping information, and website content. However, errors may occur. We reserve the right to correct errors, update information, refuse an order, or cancel an order affected by incorrect pricing, incorrect product information, inventory issues, promotion errors, system errors, suspected fraud, or payment authorization issues.

If we cancel an order after payment, we will issue a refund to the original payment method.

5. Price and Payment

Prices are listed in U.S. dollars unless otherwise stated. Product prices, promotions, and availability may change without notice. Changes will not affect orders that have already been confirmed, except where an order is affected by an error, suspected fraud, or payment authorization issue.

Shipping fees, discounts, taxes where applicable, and the final order total will be shown at checkout before payment.

Available payment methods are shown at checkout before payment. Depending on availability, Elebles may accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay.

Payment must be authorized before an order is processed. Payment transactions are handled by secure third-party payment providers. We do not store your full card number on our website.

If a payment provider or card issuer does not authorize your payment, we are not responsible for delays or failure to process the order.

6. Product Information and Availability

We make reasonable efforts to display product images, descriptions, prices, colors, sizes, materials, and availability accurately. However, product colors may appear slightly different because of lighting, photography, screen settings, and display differences.

Product availability may change. We reserve the right to limit quantities, discontinue products, update product information, or cancel unavailable items when necessary.

7. Shipping and Delivery

We currently accept orders for delivery addresses in the United States only. Orders with shipping addresses outside the United States cannot be accepted at this time.

Orders of $36.00 or more qualify for free standard shipping. Orders under $36.00 have a $6.00 standard shipping fee.

Total estimated delivery time = Processing Time + Transit Time. Processing Time is usually 1-3 business days. Standard Transit Time is usually 12-15 business days after shipment. Estimated total delivery time is usually 13-18 business days from the order date.

Shipping timeframes are estimates and are not guaranteed. Delivery may be affected by carrier delays, address issues, weather, high-volume periods, holidays, or events outside our reasonable control.

You are responsible for providing an accurate and deliverable shipping address. We are not responsible for failed delivery, lost packages, delays, or additional costs caused by incorrect or incomplete address information provided by the customer.

8. Returns, Exchanges, and Refunds

Returns and exchanges are handled according to our Return & Refund Policy. Please contact customer service within 30 days after delivery before sending anything back.

Returned items must be unused, unwashed, undamaged, and in original condition. Customers are responsible for return shipping unless the return is caused by our error, such as a damaged, defective, or incorrect item.

Original shipping fees are non-refundable unless the return is caused by our error.

Approved refunds are issued to the original payment method after the returned package is received and inspected. Exchanges are subject to product availability.

9. Reviews, Comments, and User Submissions

If you submit reviews, photos, comments, feedback, suggestions, questions, or other content to Elebles, you confirm that you have the right to submit that content and that it does not violate the rights of any third party.

You may not submit false reviews, misleading content, unlawful content, infringing content, or content that impersonates another person. We may remove or edit user submissions at our discretion.

We will not use personal information or images for advertising or promotional purposes without permission when permission is required by law.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, product information, layout, design, icons, photographs, videos, software, and other materials, is owned by or licensed to Elebles unless otherwise stated.

You may not copy, reproduce, distribute, display, sell, lease, transmit, modify, translate, create derivative works from, or otherwise use website content without our prior written permission, except as necessary for personal shopping, order records, or customer service communication.

11. Third-Party Links and Services

Our website may contain links to third-party websites, payment services, carriers, analytics tools, marketing services, or other resources. These third parties are not controlled by us and may have their own terms and privacy policies.

We are not responsible for third-party websites, services, content, policies, security, or actions. Please review third-party terms and privacy policies before using their services.

12. Events Beyond Our Control

We are not responsible for delays, failure to perform, or inability to fulfill obligations caused by events beyond our reasonable control. These events may include natural disasters, severe weather, fire, flood, earthquake, epidemic, labor disputes, transportation disruptions, carrier delays, power or communication failures, government actions, legal restrictions, war, civil unrest, cyber incidents, or other events outside our control.

When such an event occurs, our obligations may be suspended for the duration of the event. We will make reasonable efforts to reduce the impact and resume normal service when possible.

13. Liability and Consumer Rights

To the maximum extent permitted by law, Elebles is not responsible for indirect, incidental, special, consequential, punitive, or business-related damages arising from your use of the website, products, or services.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable consumer protection law. If a product does not match the description, is defective, or is incorrect, please contact us so we can review the issue according to our policies and applicable law.

Website content, product descriptions, and services are provided in good faith, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

14. Contact Information

Questions about these Terms should be sent to: