Contact Us

We are here to help with product questions, sizing, order status, shipping, returns, refunds, exchanges, and payment-related questions.

Customer Service

Customer Service Email: help@elebles.com

Business Hours: Monday-Saturday, 9:00 AM-6:00 PM U.S. Eastern Time, excluding U.S. public holidays.

Typical Response Time: We usually respond within 1-2 business days. Response times may be longer during weekends, holidays, or high-volume periods.

Business Information

Store Name: Elebles

Website: https://elebles.com/

Legal Company Name: TowerMap Technology Co., Limited

Business Registration Number: 77978903

Business Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mong Kok, Hong Kong

For Order Questions

To help us respond faster, please include:

• Your order number
• The email address used to place the order
• A clear description of your question or issue
• Photos if your item arrived damaged, defective, or incorrect

Return Notice

Please contact us before sending any item back. Returns sent without prior authorization may not be accepted. If your return is approved, our customer service team will provide the correct return instructions.